E-signature Approval Is Failing At The Time Of Providing Sign-off
(Doc ID 2252185.1)
Last updated on OCTOBER 02, 2020
Applies to:Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.
On 220.127.116.11 version, Workflow Mailer,
E-signature approval is failing at the time of providing sign-off with the following error:
ORA-06512: at "APPS.WF_NOTIFICATION", line 4849
ORA-06512: at line 1
The issue can be reproduced at will with the following steps:
1. Responsibility = Workflow Administrator
2. Navigation = Status Monitor search->Monitor activities History-> notifications Details Searched for this workflow with the Item Key
The issue has the following business impact:
Due to this issue, E-signatures are failing.
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In this Document