PIM Setup Workbench 500 "Internal Server Error" In Accessing People Tab

(Doc ID 2252276.1)

Last updated on APRIL 05, 2017

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to access People Section in Catalog,
the following error occurs.

Internal Server Error

The issue can be reproduced at will with the following steps:
1) Product Data Hub OR PIM Responsibility
2) Navigate to --> Setup --> Setup Workbench
2) Search a Item Catalog Categories --> Click on Catalog
3) Click on People's tab in Catalog


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms