PIM Setup Workbench 500 "Internal Server Error" In Accessing People Tab (Doc ID 2252276.1)

Last updated on APRIL 05, 2017

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to access People Section in Catalog,
the following error occurs.

ERROR
-----------------------
Internal Server Error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Product Data Hub OR PIM Responsibility
2) Navigate to --> Setup --> Setup Workbench
2) Search a Item Catalog Categories --> Click on Catalog
3) Click on People's tab in Catalog

Cause

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