Contract With a Large Number of Assets is Stuck In Pending Approval
(Doc ID 2252447.1)
Last updated on JULY 14, 2020
Applies to:Oracle Lease and Finance Management - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.
On : 12.1.3 version and later, Lease Authoring
When attempting to approve a lease contract with a larger number of assets,
the following error is received in an error notification from the approval workflow.
OKL_KBK_APPROVALS_WF.update_approval_status(OKLLAAPP, <Item Key>, <Activity Id>, RUN) Wf_Engine_Util.Function_Call(OKL_KBK_APPROVALS_WF.UPDATE_APPROVAL_STATUS, OKLLAAPP, <Item Key>, <Activity Id>, RUN)
The issue can be reproduced at will with the following steps:
1. Submit a lease for approval that has more asset lines that set in
Profile Option OKL: Contract Total Asset Lines
2. Once the error notification is received click Retry and a new notification
with the same error will be received.
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