Renew Ever Green Contracts By Specific Number of Days (Doc ID 2252514.1)

Last updated on APRIL 06, 2017

Applies to:

Oracle Service Contracts - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

The contract that were set to 28 days in february all renewed to 1 month instead of 28 days.

When users are creating a Service Contract from the Sales Order, they put the service start date and the service end date as 01-FEB-2017 and 28-FEB-2017 respectively in the Services Tab.

User wants to actually create a contract which would renew after every 28 days. But since Feb too has 28 days, so instead of taking it as 28 days (for the Service Duration) it takes as 1 month, since it automatically changes the UOM to MONTH(S) instead of DAY(S).

Solution

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