Error "APP-BEN-92406: in the package ben_distribute_rates.compare_balances" When Trying to Enroll Employee in Healthcare Option
(Doc ID 2252518.1)
Last updated on FEBRUARY 28, 2019
Applies to:Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.
When attempting to process a life event for one employee, the following error occurs:
Context at time of error:
Person ID: 173297
Annual Value: 200
Paid to Date: 283.39
The issue can be reproduced at will with the following steps:
- Navigate to US Super HRMS Manager> Benefits Service Center.
- Give potential life event.
- Go to Non Flex Program Enrollment form.
- Select “Health Care Flexible Spending Account Amount”.
- Change the amount.
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