Pricing Call In R12.2.5 Poor Peformance with iStore. (Doc ID 2252559.1)

Last updated on APRIL 19, 2017

Applies to:

Oracle Advanced Pricing - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Performance

ACTUAL BEHAVIOR
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When choosing the Add To Cart button for an item in the iStore catalog page it is taking 28 seconds for the Shopping Cart page to display.
The Patch 24802119:R12.QP.C (QPXGPREB.pls version 120.132.12020000.61) was recently applied and no improvements.

EXPECTED BEHAVIOR
-----------------------
Expect faster response times for adding items to the shopping cart.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as the IBE_CUSTOMER responsibility to the iStore homepage
2. Go to the catalog section page
3. Choose the Add To Cart button for an item (product)
4. The Shopping Cart page is taking 28 seconds to display with the item and pricing details.


Cause

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