Last updated on APRIL 07, 2017
Applies to:
Oracle Purchasing - Version 12.1 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
Application version 12.1.3
PO is Approved and Email Notification failed with message "Notification has been closed and did not require a response"
Workflow Ending with error:
MAIN_POAPPRV_PROCESS / EMAIL_DOC_PROCESS PO Approval Process Email PO ACTIVE
EMAIL_DOC_PROCESS / DOES_USER_WANT_DOC_EMAILED Email PO Does User want document e-mailed ERROR #EXCEPTION
Notification failing with error:
PL/SQL procedure: PO_REQAPPROVAL_INIT1.EMAIL_DOC_YES_NO
Error: ORA-00060: deadlock detected while waiting for resource
Cause
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