My Oracle Support Banner

Workload Assignment Tab Not Functioning After User Made A Personalization (Doc ID 2252977.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.2.4 and later
Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version

Workload assignment tab not functioning after user made a personalization.

End user copied and personalized the  My Default Assignments view so
show assignments created after 10/1/2016.
Now, every time user clicks on the assignments tab receives this error message

You have encountered an unexpected error. Please contact the System
Administrator for assistance.

The issue can be reproduced at will with the following steps:
1. Navigate Buyer Work Center > Workload Assignment
2. Select Personalize button  next to the View List of Value (LOV)
3. Duplicate " My Active Assignments" or " All Active Assignments"
4. Add Assignment Start Date
5. apply
6.  At tab: Workload Assignment, select this new view and receive error



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.