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Error APP-JTF-210037 When Moving A Task In The Dispatch Center Form (Doc ID 2252984.1)

Last updated on NOVEMBER 25, 2020

Applies to:

Oracle Field Service - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Dispatch Center

In the Dispatch Center form when attempting to drag and drop a task from one resource to another and error occurs

ERROR
-----------------------
APP-CSF-223262:The new status Cancelled is illegal
Possible Status are :
In Planning
Working
Released
OnHold


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the Dispatch center form
2. Navigate to the Gantt page
3. Select a task ( a task with 'Planned" status) and move it to another resource.
4. Error message is displayed.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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