R12.1:CE: Payment Not Available For Reconciliation But Appears On Reconciliation Report

(Doc ID 2253588.1)

Last updated on APRIL 10, 2017

Applies to:

Oracle Cash Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Reconciliation and Clearing


Payment is not available for reconciliation but it appears in the General Ledger Reconciliation Report.


Expect to see the payment available for reconciliation.

The issue can be reproduced at will with the following steps:

1. Responsibility: Cash Management
2. Path: Bank Statements -> Find Transactions
3. Query the bank statement / Payment

Nothing is found.


4. Path: Other -> Requests -> Run
5. Run the Reconciliation Report ( CEXRECRE.rdf: 120.31.12010000.60 - latest version )

Payment is not available for reconciliation but appears on reconciliation report.


The issue has the following business impact:
Due to this issue, users cannot reconcile the payment.

Cause

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