Emails Are Not Being Processed Correctly And End Up In The Oracle Retry Folder

(Doc ID 2253680.1)

Last updated on APRIL 15, 2017

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to view processed emails, the following error occurs.

java.lang.ClassCastException: javax.mail.internet.MimeMessage cannot be cast to javax.mail.internet.MimeBodyPart at oracle.apps.iem.emta.message.EMTAMimeMessage.retrieveImage( at oracle.apps.iem.emta.message.EMTAMimeMessage.retrievePart( at oracle.apps.iem.emta.message.EMTAMimeMessage.retrieveMessageContent( at oracle.apps.iem.emta.message.EMTAMimeMessage.dumpPart( at oracle.apps.iem.emta.message.EMTAMimeMessage.downloadToLocalMsgStore( at at at at at

The issue can be reproduced at will with the following steps:
1. Email Center Administrator
2. Email Center Administration
3. Monitoring
4. Download Processor




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