APP-236138: Error Returned In ASO_PRICING_INT.Pricing_Order When Creating Service Line On Quote (Doc ID 2253691.1)

Last updated on APRIL 10, 2017

Applies to:

Oracle Quoting - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On Test (Upgraded from 12.1.2):  12.2.5 version, HTML User Interface

While adding a service line to a quote, the following error is returned when the IB reference is added to the line.

You had experienced this issue previously and created a dummy OID modifier to work around it, as documented in Doc ID 745654.1
However, according to this documentation, Dummy modifier is no longer needed since 12.1.3.

ERROR
--------------------
APP-236138: Error returned in ASO_PRICING_INT.Pricing_Order.
APP-236139: ORA-01403: no data found
APP-236051: An unexpected error has occured during processing of the ASO_QUOTE_HEADER information.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a quote.
2. Enter a line with a service part.
3. Enter the Service Start Date.
4. Choose an instance from the Install Base for the service reference and click Apply.

Cause

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