Receiving Error: Internal Server Error: The Server Encountered an Internal Error When Attempting to Update a Previously Submitted Seeded Projects and Payroll Timecard After 12.1 HRMS RUP9 (Doc ID 2253752.1)

Last updated on APRIL 10, 2017

Applies to:

Oracle Time and Labor - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

On  12.1 HRMS RUP9 version(R12.HXT.B.9), Performance

When attempting to update a previously submitted seeded Projects and Payroll timecard,
the following error occurs.

ERROR
-----------------------
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator,ohs_admin@itciss.com and inform them of the time the error occurred and anything you might have done that may have caused the error. More information about this error may be available in the server error log

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.  Utilizing the Authorized Delegate functionality

2.  Select Admin Timesheet Entry Responsibility>

3. Recent seeded Projects and Payroll Timecards>

4. Select previously entered Employee>

5.  Click on Update or Details icons

6.  After 5 minutes

7.  Recieve error:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request
Please contact the server administrator, ohs_admin@itciss.com and inform them of the time the error occurred and anything you might have done that may have caused the error. More information
about this error may be available in the server error log



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms