UK: Student Loan Deducting In Supplementary Run Despite Court Order (Doc ID 2253885.1)

Last updated on JULY 06, 2017

Applies to:

Oracle HRMS (UK) - Version 12.1.2 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Problem Statement:

 Student Loan deducts in supplementary run despite active CTO Court Order


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Use UK HRMS Responsibility
2. Employee has Student Loan and Court order type = CTO entries in the same month
3. run payroll > Main Run – Attachment Order NTTP deducts, student loan does not deduct.
4. Added another Basic Pay adjustment
5. run Supplementary run > student loan now deducts despite presence of Court Order


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms