Operation Summary and Details Tab Are Not Having Consistent Data in Relation to the Resource Charge Values (Doc ID 2253980.1)

Last updated on MAY 17, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version,

When viewing Summary and Details tab for the Operation, observe the Charge Units in Summary tab is not consistent with the SUM of the charged units from Details

Expect to see all charged units, with or without employee

The issue can be reproduced at will with the following steps:
1. create work order
2. charge a resource with employee
3. charge a resource without employee
4. Summary tab shows correct Charged Units of 2
5. Details tab shows a single line for the Charge Unit with employee


Cause

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