During Supplier User Creation, An Error Occurs When the Email Address Contains An Apostophe Or If The Email Address Format email@example.com Has A Domain Greater Than Four Characters In Length
(Doc ID 2254130.1)
Last updated on AUGUST 19, 2022
Applies to:Oracle Payables - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]
Oracle Purchasing - Version 12.1.3 and later
Oracle iSupplier Portal - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]
Information in this document applies to any platform.
In Oracle iSupplier Portal, Oracle Purchasing and Oracle Payables, Release 12.1.3 and 12.2.4 through 12.2.7, an error occurs when attempting to create a new supplier user (supplier contact) which has an Email Address of format "firstname.lastname@example.org".
Due to this issue, users cannot create the supplier users with the desired email format.
The page accepts the "email@example.com" format of email address, while the business does have some suppliers who have email address format of "firstname.lastname@example.org".
Please enter an Email Address that has the correct format (email@example.com).\\n If you wish to enter multiple email addresses, separate them with comma (,) or semicolon(;).
Steps To Reproduce
The issue can be reproduced at will with the following steps:
1. Log in to Oracle Applications.
2. Using a Purchasing responsibility, Payables responsibility, or Supplier Management Administrator responsibility, query the existing supplier and click the Update icon.
3. On the Update Supplier - Quick Update page, click the Contact Directory link.
4. On the Update Supplier - Contact Directory page, click the Create button to create a new supplier contact.
5. On the Add Contact page, enter the required supplier contact information
- User details, including email address in format "firstname.lastname@example.org"
- Enable the checkbox "Create User Account for this Contact"
- Provide the supplier user's login name (same as email address)
- Add the desired responsibilities for the new supplier user.
6. Click the Apply button to save the new supplier user. The error message occurs at this point.
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