APP-PO-14040: Please enter a valid charge account - For One Buyer Enter Purchase Order In Two Ledgers (Doc ID 2254141.1)

Last updated on APRIL 11, 2017

Applies to:

Oracle Purchasing - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version,

Created Expense account rules to default account based on category.

We have one Business Group and two ledgers (LDG1 and  LDG2). LDG1 has  multiple operating units (OU).
There is one single OU in LDG2 ledger. Only in this particular Operating Unit the charge account is not defaulting based on expense rules when creating a category based purchase order.


ERROR
-----------------------
Blank error window.

Error:
APP-PO-14040: Please enter a valid charge account
Cause: Charge account is mandatory and you did not enter one.
Action: Enter a charge account.


STEPS TO REPRODUCE
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Expense account rules for OU in both Ledgers
2. Create purchase order in second OU of 2nd Ledger
3. Get error.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms