12.2 E-Business Suite Administrator Receives Error 'Unable to call fnd_ldap_wrapper.update_user due to the following Reason: ORA-20001:PL/SQL - Init Failed (User_Name=)' When Updating A User In The Define Users Form FNDSCAUS.fmb (Doc ID 2254174.1)

Last updated on APRIL 21, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2.4 to 12.2.6 [Release 12.2]
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Applications Technology Stack, OID SSO Technologies issues

 



After a upgrade to 12.2.5 and 12c when attempting to update user information via navigation System Administrator > Security > User > Define form (FNDSCAUS.fmb), the following error occurs:

'Unable to call fnd_ldap_wrapper.update_user due to the following reason: ORA-20001: PL/SQL - Init Failed (User_Name=UserName)'

The issue occurs after integrating applications 12.2.5 with OID via the following document:

<Note 1371932.1> Integrating Oracle E-Business Suite Release 12.2 with Oracle Internet Directory 11gR1


The issue can be reproduced at will with the following steps:
1. Login to the system administrator responsibility.

2. Navigate to System Administrator > Security > User > Define form

3. Update a user record from the form.

The issue has the following business impact:
Due to this issue, users cannot update user information in forms.

Cause

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