Item Master Form Errors "Could Not Reserve Record (2 Tries) Keep Trying?" And / Or Oracle Error FRM-40501 Unable To Reserve Record For Update Or Delete

(Doc ID 2254306.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Oracle Item Master - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

The following error is encountered when attempting to update an item's organization controlled attributes from the Master Item form:

Could not reserve record [2 tries]. Keep trying?
(Yes No option)

If you click "No", you may also see the following message:

FRM-40501: ORACLE error: unable to reserve record for update or delete.

 
Steps

  1. Navigate:  Inventory > Items > Master Items
  2. Query an item
  3. Select the "Org" option in the Display Options region
    -OR-
    Click the Organization Assignment button on the left side of the form (choose any child org) followed by the Org Attributes button
  4. Receive the error

Changes

Upgrade from 11i to R12.2.5

Cause

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