Item Master Form Errors "Could Not Reserve Record (2 Tries) Keep Trying?" And / Or Oracle Error FRM-40501 Unable To Reserve Record For Update Or Delete

(Doc ID 2254306.1)

Last updated on JUNE 11, 2018

Applies to:

Oracle Item Master - Version 12.2.5 and later
Information in this document applies to any platform.


The following error is encountered when attempting to update an item's organization controlled attributes from the Master Item form:

Could not reserve record [2 tries]. Keep trying?
(Yes No option)

If you click "No", you may also see the following message:

FRM-40501: ORACLE error: unable to reserve record for update or delete.


  1. Navigate:  Inventory > Items > Master Items
  2. Query an item
  3. Select the "Org" option in the Display Options region
    Click the Organization Assignment button on the left side of the form (choose any child org) followed by the Org Attributes button
  4. Receive the error


Upgrade from 11i to R12.2.5


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms