Mobile Apps Login Page Shows "Invalid Login" Instead Of "Password Expired"

(Doc ID 2254545.1)

Last updated on APRIL 12, 2017

Applies to:

Oracle E-Business Suite Mobile - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In R12 Mobile Application login page, if the FND user's password has expired the Mobile Apps login page shows 'Invalid username or password'

 

or 'Login to the server failed'

This message is not clear and is causing confusion for their users.

The customer is expecting that if the FND user's password has expired the user will see "Password Expired" and prompt them to change the password. The same as what would happen if they logged from the internet explorer.

Changes

 New install of Mobile Applications

Cause

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