Cannot Add Debrief Notes Without Adding Labor/Material Debrief Lines (Doc ID 2254573.1)

Last updated on APRIL 18, 2017

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Unable to add debrief notes without adding Labor/Material debrief lines.

EXPECTED BEHAVIOR
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Debrief notes should be added without adding Labor/Material.

STEPS
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The issue can be reproduced at will with the following steps:
1. Update an existing task
2. Change the status to working
3. Try adding a note

Changes

 

Cause

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