Cannot Invoke Webservices due to Error HTTP 500

(Doc ID 2254595.1)

Last updated on APRIL 13, 2017

Applies to:

Oracle E-Business Suite Integrated SOA Gateway - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Performance

Unable to invoke web services

ERROR:
Service Provider Access resulted in exception 'oracle.apps.fnd.soa.util.SOAException: SystemError: Error while sending message to server. Server returned HTTP response code: 500 for URL: https://oracleservice.com:443/webservices/SOAProvider/EbizAuth?Generate=4928&soa_ticket=j3wQYTjVksSB0NbVwW6Prg..' when attempting to perform 'GENERATE'. Please view Service Provider logs for more details

access log file showed other

Cause

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