Play Button Disabled for a Certification Class Which is Part of the Subscribed Certification (Doc ID 2254725.1)

Last updated on APRIL 29, 2017

Applies to:

Oracle Learning Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Learner Component

ACTUAL BEHAVIOR
---------------
Play Button is disabled for a class which is part of the Subscribed Certification

EXPECTED BEHAVIOR
-----------------------
Learner should be able to Play a Class which is part of the Subscribed Certification

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Learner self service Responsibility
2. Try to play online course which is part of the Certification

 

Cause

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