Unable To Update The Customer Information for Deduction Type Claims (Doc ID 2254813.1)

Last updated on APRIL 18, 2017

Applies to:

Oracle Trade Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Users are unable to update the customer information (bill to information, ship to information, etc.) for deduction type claims. Users were able to do this within 12.1.X. After the upgrade, they are no longer able to. 

Cause

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