Order Lines Stuck With Line Status 'Awaiting Reprice - Pricing Error'.
(Doc ID 2255030.1)
Last updated on APRIL 19, 2023
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
Line workflow reprice at fulfillment is used, after order line is shipped delivery is closed, order line stuck in 'Awaiting Reprice - Pricing Error'
Order lines should be invoiced and closed
Steps to Reproduce the Issue
The issue cannot be reproduced at will, but can be seen with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Query the order
Find the order line with workflow error as shown above.
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In this Document