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Error On Clicking The Attachment Button in Lease Contract (Doc ID 2255081.1)

Last updated on OCTOBER 01, 2023

Applies to:

Oracle Lease and Finance Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Self Service

In Lease Contract page , when clicking on the attachment button it fails with error

ERROR
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You have encountered an unexpected error. Please contact the System Administrator for assistance
Category Name (LEASE) defined for attachment item (AttachmentItem) with entity (OKL_K_HEADERS) is invalid. Please verify spelling of Category Name in meta data or define the category in FND_DOCUMENT_CATEGORIES table.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Lease Super User responsibility > Contract > Attachment
2. When clicking on the attachment button it fails with error

Cause

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In this Document
Symptoms
Cause
Solution
References


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