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Error When Trying to Receive More Than One Item: rvtptcontrol failed RVTCL-040: Subroutine po.plsql.PO_DOCUMENT_ACTION_CLOSE.auto_close_po (Doc ID 2255213.1)

Last updated on MAY 25, 2019

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In iProcurement responsibility, when attempting to receive more than 1 item from a Purchase Requisition, the following error occurs:

ERROR
-----------------------
Your receipt could not be created successfully due to an unexpected error. Please contact your system administrator with the following information for further assistance.
"rvtptcontrol failed RVTCL-040: Subroutine po.plsql.PO_DOCUMENT_ACTION_CLOSE.auto_close_po:20:user id not found - po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call°/ð_` returned error Cause: "


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into iProcurement responsibility
2. Navigate to Receiving page
3. Select all items on one purchase requisition
4. Click on the Submit button

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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