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"Draft Registration" Button Shows Wrong Information (Doc ID 2255243.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle iSupplier Portal - Version 12.2.4 and later
Information in this document applies to any platform.


Supplier user receives and registration invitation email (from Company ABC). He clicks on the link and completes the fields from the page.  If the supplier clicks twice on "Save for later" button or "Next button", an error occurs:

Error: Cannot Display Page
You cannot complete this task because you accessed this page using the browser's navigation buttons (the browser
Back button, for example). A system failure has occurred.
To proceed with registration again, please
click on below link


Then, if the user clicks on the Draft Registration link, a registration page is opened, but for another supplier company (Company XYZ).

The issue can be reproduced at will with the following steps:
1. Supplier management
2. Supplier creation
3. Request new supplier
4. Continue
5. Complete the mandatory fields
6. An email is send
7. Supplier receives an email with a link to registration page
8. Supplier completes the fields for the first page -> Next
9. Supplier double clicks on the save for later or next button
10. Error occurs
11. Click the link and the user is taken to a different draft registration


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