Performance Issue While Searching Item From Work Order Create/Update (Doc ID 2255247.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Performance Issue While Search Item from Work Order Create/Update pages.


EXPECTED BEHAVIOR

Searching items on Create/Update should be within few seconds.


STEPS

The issue can be reproduced at will with the following steps:

1. Navigate to Maintenance Super User Responsibility.
2. Work Order Page.
3. Create Work Order.
4. Enter Asset Details.
5. Click Material tab.
6. Click Item Field.
7. Enter Partial Item Name,  e.g. xxxx%.
8. Tab Out from field.
9. System takes long time to display the items.


Cause

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