R12 PA - Revenue Not Getting Interfaced To GL | "Interface Revenue To GL" (Doc ID 2255320.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle Project Billing - Version 12.2.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1 version, Revenue

ACTUAL BEHAVIOR
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R Revenue not getting interfaced to GL | "Interface Revenue to GL"

Latest Patchset/RUP: 14162290 (R12.PJ_PF.B.DELTA.5) Projects Upd Pack 5 for 12.1,DB Version: 11.2.0.4.0.Release: 12.1.3.Patch Set: R12.PA.B.3
Users have configured a new operating unit "MCI CA: OU" and missed to check the flag "Interface Revenue to GL", thus the revenue for last 2 months didn't get interfaced to GL. We have now checked this flag and revenue start getting interfaced to GL as expected.

Can you please help us with a fix to push the revenue from last 2 months to GL? The status shows accepted in Oracle Projects for these revenue transactions and there is no reference in SLA as well and we are not sure on how to push this revenue to GL. Please suggest further.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are not able to report $1M plus revenue to GL

Cause

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