Enabling SSL/TLS Unable To View Service Log Files In OAM in a Load Balancer Environment (Doc ID 2255486.1)

Last updated on FEBRUARY 22, 2023

Applies to:

Symptoms

Unable to view service log files from OAM after enabling SSL

Receive error when attempting to view log files from OAM: "Error occurred while processing the request for log file.

Errors can be seen in the log file under $APPLRGF but there is additional notifications related to security in oacore_server1.log, e.g.,

####<Apr 14, 2017 4:41:59 PM CDT> <Notice> <Security> <hostname.<DOMAIN>> <oacore_server1> <[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <005JITFZF_lF0FW_pxXBiY00063000005h> <1492206119489> <BEA-090169> <Loading trusted certificates from the jks keystore file $OA_JRE_TOP/lib/security /lib/security/cacerts.>
####<Apr 14, 2017 4:41:59 PM CDT> <Alert> <Security> <hostname.<DOMAIN>> <oacore_server1> <[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <005JITFZF_lF0FW_pxXBiY00063000005h> <1492206119593> <BEA-090152> <Demo trusted CA certificate is being used in production mode: [

Changes

Enabled SSL/TLS on the apps tier (not on LB)

Cause

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