R12: PAXINRVW -- 'Cancel Invoice' Option Is Not Available for Some Invoices (Doc ID 2255857.1)

Last updated on APRIL 17, 2017

Applies to:

Oracle Project Billing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Invoices

ACTUAL BEHAVIOR
---------------
In the Invoice Review form, click on the 'Credit' button. Only the 'Write-Off' and 'Apply Concession' options are available.
The 'Cancel Invoice' option is missing.

-The invoice has status 'Accepted in Receivables'.
-Profile 'AR: Use Invoice Accounting For Credit Memos' = Yes

This happens only on some invoices.



EXPECTED BEHAVIOR
-----------------------
The 'Cancel Invoice' option should be available so the invoice can be cancelled.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


-Invoice Summary screen:
Project Number = 155377
Draft Invoice = 3
Agreement Number = 139079
Invoice Class = Invoice
Status = Accepted in Receivables

-Click the 'Credit' button.  Here, only the 'Write-Off' and 'Apply Concession' options are available.
The 'Cancel Invoice' option is missing.



Cause

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