Not Able to Ship Confirm from Shipping Operations Responsibility (Doc ID 2256230.1)

Last updated on APRIL 19, 2017

Applies to:

Oracle Shipping Execution - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Unable to complete the shipment of delivery using the Shipping Operations responsibility. The Shipping Operations is similar to a Shipping Execution mobile application. When attempting to perform ship confirm from Shipping Operations, the following error message appears.

Error Page
You have encountered an unexpected error. Please contact your System Administrator for assistance.
Click here for exception details.

The exception details show the following additional error.

oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.wsh.workbench.delivery.actions.webui.DlvyShipConfirmCO.processRequest


Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms