Repair Manager Portal Dashboard And Supplier Warranty Claim Dashboard Do Not Show Graphs (Doc ID 2256290.1)

Last updated on APRIL 18, 2017

Applies to:

Oracle Depot Repair - Version 12.2.5 to 12.2.5 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.5

ACTUAL BEHAVIOR
---------------
The Supplier Warranty Claim dashboard and Repair Manager Portal Dashboard do not show any data.

The expectation is that these dashboard pages will sow data automatically.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Depot repair responsibility.
2. Select Supplier warranty > supplier warranty claims
3. No data is displayed on the graph even though Supplier warranty claims exist.

Changes

 

Cause

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