Performance Issue In Part Requirements Page When Address Type Is Task (Doc ID 2256308.1)

Last updated on APRIL 18, 2017

Applies to:

Oracle Spares Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Spares Logistics

ACTUAL BEHAVIOR
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The performance to display an existing parts requirement header when the address type is "Task" is noticeably worse than when the address type is "Technician". Performance for Technician is 1 second, but for for Task it is 19 seconds.

EXPECTED BEHAVIOR
-----------------------
Expect the correct performance

STEPS
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The issue can be reproduced at will with the following steps:
1. Field Service Technician Dashboard
2. Go to Part Requirements. Existing PR with Technician address style comes back quickly
3. Existing PR with “Task” address style, takes longer to display.


Changes

 

Cause

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