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Order Lines Stuck With FULFILLED Status With OEOL Workflow Stuck At Reprice - Deferred Status (Doc ID 2256333.1)

Last updated on AUGUST 10, 2018

Applies to:

Oracle Order Management - Version 11.5.10.0 and later
Information in this document applies to any platform.

Goal

How to resolve when orders are stuck in FULFILLED status after ship confirm.  The Workflow line is stuck at Reprice - Deferred status for 4 to 5 hours and then the lines are picked by Workflow Background Process.
 

Solution

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