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Disable Notification Of Duplicate Registration Sent To Supplier Contact (Doc ID 2256478.1)

Last updated on APRIL 18, 2017

Applies to:

Oracle Supplier Lifecycle Management - Version 12.1.3 and later
Information in this document applies to any platform.


The iSupplier self-registration screen generates an error if the registering Supplier enters a Taxpayer ID that already exists in Oracle for another supplier. It also generates a notification to the supplier that holds that Taxpayer ID.

The following error message is displayed:

Your registration request cannot be processed as we already have a supplier in our system
whose details match those that you have provided. We have notified our contact at this
supplier in order that they can get in touch with you if necessary. If you believe this to be
an error, you may change your registration details and submit again. Otherwise, click on
Close to exit.

It also sends notification to the existing supplier contact and they are confused with these notifications.

Notification sent to supplier:

Subject: FYI:Your Company Supplier Collaboration Network: Notification of Duplicate Registration

A user with first name as John and last name as Doe has attempted to register with Your Company
using the same details that are already registered for your company. We have rejected the request
and informed the user that we have passed their details onto you in case they work within a different
part of your organization. You can contact them at

Is it possible to "turn off" this notification when supplier user trying to enter a Taxpayer ID that already exists in Oracle for another supplier.


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