UPK : Install UPK On Non-standard SQL Port - Error Locating Server (Doc ID 2257140.1)

Last updated on MAY 05, 2017

Applies to:

User Productivity Kit - Version 12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Installing UPK 12.1 on SQL Database and cannot connect to the database during installation.

The following error is shown:

Error: 26 - Error Locating Server/Instance Specified

 

Library Loader Log:

017-04-12 12:33:32 INFO End of WCFTests
2017-04-12 12:33:32 INFO Exception(s) found during WCFTest, throwing the first one.
2017-04-12 12:33:32 ERROR System.ServiceModel.FaultException'1[System.ServiceModel.ExceptionDetail]: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified)
system.data.sqlclient.sqlexception: a network-related or instance-specific error occurred while establishing a connection to sql server. the server was not found or was not accessible. verify that the instance name is correct and that sql server is configured to allow remote connections. (provider: sql network interfaces, error: 26 - error locating server/instance specified)
Server stack trace: at System.ServiceModel.Channels.ServiceChannel.ThrowIfFaultUnderstood(Message reply, MessageFault fault, String action, MessageVersion version, FaultConverter faultConverter) at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)Exception rethrown at [0]: at Gkn.OnDemand.Library.WCFTest.RunAllTests() in c:\BuildRoot\Engineering\Branches\HardRock\Core_DotNet\LibraryComponent\WCFTest.cs:line 379 at Gkn.OnDemand.Library.LibraryComponent.Run(String command) in c:\BuildRoot\Engineering\Branches\HardRock\Core_DotNet\LibraryComponent\LibraryComponent.cs:line 271 at Gkn.OnDemand.ComponentModel.ApplicationCore.Run(String bootComponentId, String command) in c:\BuildRoot\Engineering\Branches\HardRock\Core_DotNet\ComponentModel\AppCore.cs:line 160 at Gkn.OnDemand.ComponentModel.Application.Run(String bootComponentId, String command) in c:\BuildRoot\Engineering\Branches\HardRock\Core_DotNet\ComponentModel\Application.cs:line 550

 

Cause

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