Error Approving a Rejected PO after a Code Combination ID (CCID) Change (Doc ID 2257306.1)

Last updated on APRIL 21, 2017

Applies to:

Oracle Purchasing - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Using Purchasing, when attempting to approve rejected purchase orders that has a change in Budget Account code combination CCID - no error is given - however in the worfklow there are errors noted.

Error:
The subledger journal entry does not balance in the entered currency. Please verify the entered amounts on the journal entry lines. GL BC Packets are empty. Event 912182 is not processed.

Replication Steps:
The issue can be reproduced at will with the following steps:
1. Rejected purchase order is submitted for approval.
2. find error message in workflow log - encumbrance analyzer - and fnd logging.

Impact:
The issue has the following business impact:
Due to this issue, some pos are not able to be processed.

Encumbrance analyzer shows these errors -
GL BC Packets are empty. Event 915365 is not processed.
The subledger journal entry does not balance in the entered currency. Please verify the entered amounts on the journal entry lines.

 

Cause

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