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Warranties & Service Programs: Coverages & Entitlements FAQ (Doc ID 225739.1)

Last updated on MAY 15, 2023

Applies to:

Oracle Service Contracts - Version 11.5.9 and later
Information in this document applies to any platform.


 This document explains how the integration between Service Contracts and Service works for Entitlement processing.

Questions and Answers

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In this Document
Questions and Answers
 What is the Entitlements Process?
 How do Coverage Templates affect my Contracts?
 How to define a Coverage Template?
 How can a Coverage Template be amended?
 Where do I find documentation related to the information presented in the FAQ?

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