Name LOV On The Parties Tab Displays Inactive Contacts (Doc ID 2257412.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Inactive contact role for the customer is seen in the LOV while creating service contracts.

We deactivated the contact role for the customer, but we can still see them while selecting the contact role.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms