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The Name LOV On The Parties Tab of a Service Contract Displays Inactive Contacts (Doc ID 2257412.1)

Last updated on MARCH 11, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Inactive contact role for the customer is seen in the LOV while creating Service Contracts.

Deactivated the contact role for the customer, but still see them while selecting the contact role.

Cause

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In this Document
Symptoms
Cause
Solution
References


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