Multi Level Strategies Cannot be Put on Hold (Doc ID 2257678.1)

Last updated on APRIL 21, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

IEX: Place Strategy on hold/release is only placing account level Strategies on hold and not bill to level Strategies.

Parameters are:

OU = <Operating Unit>
Status = Place on Hold,
Days on hold = 7 days.

Only the account level strategies are placed on hold and not the bill to level strategies.

 

Cause

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