Error Copying A Sales Order Line Into An RMA Line (Doc ID 2257935.1)

Last updated on APRIL 21, 2017

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When trying to copy a sales order line into an RMA line in the same sales order the following error happens:

Error: EXCEPTION(NO_DATA_FOUND): jl_zz_tax.calculate
Error: An unexpected error has occurred. Please contact your system administrator.

Review of the FND log file, also indicates the following error message

fnd.plsql.APP_EXCEPTION.RAISE_EXCEPTION.dict_auto_log APP-AR-11526: Required Parameter Missing: Transaction Type Id
ZX.PLSQL.ZX_PRODUCT_INTEGRATION_PKG.prepare_tax_info_rec -20001: ORA-20001: APP-AR-11526: Required Parameter Missing: Transaction Type Id

Cause

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