Reversal AWT Invoice Is Not Generated After Void Payment (Doc ID 2258134.1)

Last updated on APRIL 23, 2017

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, Invoices Cancel & Discard

ACTUAL BEHAVIOR  
---------------
Reversal AWT Invoice Is Not Generated After Void Payment

EXPECTED BEHAVIOR
-----------------------
Expected to generate the auto reversal AWT invoice reversal

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Payables Responsibility , Payment->Entry
2.Void the Payment for the standard invoice
3.Search the reversal AWT invoice,no found

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reconcile the AWT invoice

Cause

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