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Exception Error While Opening Customer Late Charges Page (Doc ID 2258854.1)

Last updated on FEBRUARY 19, 2018

Applies to:

Oracle Receivables - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On Release 12:

When attempting to open Customer Late Charges page via Receivables:
Customer -> Query any Customer -> Bill TO Site of Customer ->  Late Charges tab

You are on:
oracle.apps.ar.cusstd.acctSite.webui.LateChargeCO 120.14.12020000.2
oracle.apps.ar.cusstd.acctSite.webui.ArAcctSiteOverviewCO 120.75.12020000.8

ERROR
-----------------------
Error Page
Exception Details.
 oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
  at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
  at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886)
  at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009)
  at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
  at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
  at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:775)
  at oracle.apps.ar.cusstd.acctSite.webui.ArAcctSiteOverviewCO.processFormRequest(ArAcctSiteOverviewCO.java:918)
  at xxar.oracle.apps.ar.cusstd.acctSite.webui.XXARArAcctSiteOverviewCO.processFormRequest(XXARArAcctSiteOverviewCO.java:97)
  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:854)
  at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:407)
  at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processFormRequest(OAPageLayoutHelper.java:1312)
  at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processFormRequest(OAPageLayoutBean.java:1579)
  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1066)
  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1032)
....................
## Detail 0 ##
java.lang.NullPointerException
  at oracle.apps.ar.cusstd.acctSite.server.ArAcctSitesAMImpl.getBalanceFwdFlag(ArAcctSitesAMImpl.java:2201)
  at oracle.apps.ar.cusstd.acctSite.server.ArAcctSitesAMImpl.handleLatePaymentTermMode(ArAcctSitesAMImpl.java:2166)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:606)
  at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
  at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
  at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:775)
  at oracle.apps.ar.cusstd.acctSite.webui.ArAcctSiteOverviewCO.processFormRequest(ArAcctSiteOverviewCO.java:918)
  at xxar.oracle.apps.ar.cusstd.acctSite.webui.XXARArAcctSiteOverviewCO.processFormRequest(XXARArAcctSiteOverviewCO.java:97)
  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:854)
  at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:407)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Navigation:
Customer -> Query any Customer -> Bill TO Site of Customer -> Late Charges tab

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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