Flexible Spending Account Plan is Recalculating When no Change Occurs (Doc ID 2258879.1)

Last updated on APRIL 25, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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After processing a subsequent life event following initial enrollment into a Flexible Spending Account plan, the rates are recalculating.

EXPECTED BEHAVIOR
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Expect rate values to remain the same.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query a currently enrolled employee.
3. Process a life event.
Values for Flexible Spending Account are recalculating incorrectly.

Cause

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