After 12.2.5 Upgrade, OLM Status Is Not Getting Updated After Completing The On-line Class. (Doc ID 2259108.1)

Last updated on APRIL 25, 2017

Applies to:

Oracle Learning Management - Version 12.2 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Learner Component

ACTUAL BEHAVIOR
---------------
After 12.2.5 upgrade, the Oracle Learning Management (OLM)  status is not getting updated after completing the on-line class.

EXPECTED BEHAVIOR
-----------------------
The learner history will be updated with the correct status for the course.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Learner Self service
2. Select course ( online- tracking type: Scorm1.2 )
3. Complete the course.
4. Learner History does not show the course as completed.


Setup
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E-Business mid tier is SSL enabled.
No Load Balancer in place- on customer's environment.
OLM Content Server ( iAS) is not SSL enabled.
OLM : Content Server configured on Oracle Application Server 10G
OLM: Scorm Adapter 1.2 configured with NON Java Adapters ( Javascript)

 


Cause

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