R12 E-Business Suite Users Report Responsibilities Are Missing From The EBS Home Page, After Login The Responsibility Page Is Blank (Doc ID 2259375.1)

Last updated on MAY 03, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Oracle Application Object Library - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

E-Business Suite R12 Application Object Library, Basic Sysadmin Responsibility, Menu, and Function issues

 

 

Intermittently responsibilities are missing from the Personal Home Page, or after user login the responsibilities homepage is blank.

After another user logout and login cycle the issue is resolve and the responsibilities appear again.

Cause

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