The Repair Estimates Do Not Account For Returned Items In The Total Quantity
(Doc ID 2259409.1)
Last updated on APRIL 26, 2017
Applies to:
Oracle Depot Repair - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Repair Order Management
ACTUAL BEHAVIOR
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The repair estimate page is showing an incorrect value for the qty
During the repair process, if a component is issued to the repair job and then you import the material to the repair estimate the correct quantity is shown in the repair estimate.
If a WIP Return is done to return the item, and another WIP issue was done to issue the item again, the Net quantity should be 1, However the repair estimate form is showing a qty = 2.
STEPS
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The issue can be reproduced at will with the following steps:
1. Issue a material to the repair job.
2. Perform a WIP return to return some of the material
3. Go to the repair estimate tab, the estimate quantity does not account for the returned material. It creates a sum of all issued material.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |