Customization Discovery Request Fails: Unable to submit customization discovery request <##> on <ebs target name>. Exception: Unable to find ARU patch. [Release: xx.x.x] (Doc ID 2259584.1)

Last updated on APRIL 27, 2017

Applies to:

Application Management Pack for Oracle E-Business Suite - Version 13.1.1.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 13.1.1.1.0 version, Customization Manager

1. Login to EM as sysman
2. Navigate to Targets -> Oracle E-Business Suite
3. Navigate to "Administer"->"Change Management"->"Customization Manager"
4. Click on "Customization Discovery Requests" link

When attempting to do a Customization Discovery we get the following error:

Unable to submit customization discovery request#19 on <EBS Instance> E-Business Suite. Exception: Unable to find ARU patch. [Release: 12.1.3, 12.1]

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms